Bing, Copilot, DuckDuckGo, ChatGPT Search Down on Microsoft Outage (2024)

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Thursday May 23, 2024 4:04 am PDT by Tim Hardwick

A significant Microsoft outage has affected several key services, including Bing.com, Copilot for web and mobile, Copilot in Windows, ChatGPT internet search, and DuckDuckGo. The disruption began around 3.00 a.m. Eastern Time, primarily impacting users in Asia and Europe.

User reports and MacRumors' tests indicate that attempts to access Bing.com result in either a blank page or a 429 HTTP code error. Notably, the Bing search functionality remains operational if accessed directly via a specific URL, though the homepage remains inaccessible.

For users needing to perform searches on Bing, accessing the search engine directly through the alternative URL is a workaround. However, Copilot services are entirely offline across all platforms, including the website, app, and Windows integration.

As noted by Bleeping Computer, ChatGPT internet search and DuckDuckGo are also experiencing disruptions due to their reliance on the Bing API. DuckDuckGo users encounter an error message stating, "There was an error displaying the search results. Please try again." Despite the widespread impact, Microsoft has not yet issued a statement, though OpenAI has acknowledged the ChatGPT internet search issues on its support page.

Tags: Bing, Microsoft

[ 63 comments ]

Top Rated Comments

zilchfox

18 hours ago at 04:09 am

Just noticed this with DuckDuckGo, which I had no idea had anything to do with Microsoft.

Score: 12 Votes (Like | Disagree)

woolypants

17 hours ago at 04:35 am

Obviously the AI has risen up. There's probably all-out battles taking place in the OpenAI data centres right now. When humans win and service is restored, nobody will ever talk about it again.

Score: 12 Votes (Like | Disagree)

ozaz

17 hours ago at 04:28 am

Bing is one of the sources it uses and it uses Bing for ads. I'd have expected it to be architected in such a way as to continue working when a source is broken, but I have no idea how it actually works.

Bing is the primary source for search results. So if Bing breaks, DuckDuckGo breaks.

https://duckduckgo.com/duckduckgo-help-pages/results/sources/

Score: 8 Votes (Like | Disagree)

Alfred.Woodden

17 hours ago at 04:30 am

Thanks MR for reporting this. I was about to go deep into troubleshooting my system and disable extrnsions one by one. Now I dont have to.

Score: 8 Votes (Like | Disagree)

Rayban

17 hours ago at 04:27 am

This type of outage is why it’s important to have these upcoming Copilot+ on-device AI computers. The less we rely on “the cloud” the better.

Score: 6 Votes (Like | Disagree)

Sheepish-Lord

18 hours ago at 04:06 am

Just announced all their new AI stuff as well, not a good look.

Score: 5 Votes (Like | Disagree)

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FAQs

Bing, Copilot, DuckDuckGo, ChatGPT Search Down on Microsoft Outage? ›

Search capabilities for ChatGPT, Copilot, DuckDuckGo, and other platforms stopped working on Thursday morning due to a Microsoft outage. The issues — which began around 3AM ET — appeared to be linked to Bing's API and any service that relies upon it.

See Details ›

Is there something wrong with Bing today? ›

User reports indicate no current problems at Bing

Bing.com is an online search engine.

Is there an issue with Microsoft today? ›

Service Status. Everything is up and running.

Get More Info Here ›

Can Bing Copilot search the internet? ›

Searching the web can be a tedious and time-consuming process. Luckily, Copilot's built-in, AI-powered search makes finding answers to your questions faster and easier. See how you can use Copilot as your AI-powered search tool for uncomplicated web browsing.

Show Me More ›

Why does Microsoft use Bing? ›

As an effort to create a new identity for Microsoft's search services, Live Search was officially replaced by Bing on June 3, 2009. The Bing name was chosen through focus groups, and Microsoft decided that the name was memorable, short, and easy to spell, and that it would function well as a URL around the world.

Why is Bing AI not working? ›

Causes of the Bing AI 'Something Went Wrong' Error

You don't have a stable internet connection. Your browser doesn't support Bing AI. Your browser has corrupt cookies or cache files. Your browser extensions or VPN are interfering with Bing.

Tell Me More ›

Why is Google pulling up Bing? ›

The most obvious indicator is your browser behavior. If Google searches consistently redirect to Bing or if your homepage and search engine settings change without your interference, it's a clear sign of a browser hijacker.

Is Bing Copilot better than ChatGPT? ›

As mentioned above, Copilot is also being used to power ChatGPT search, which gives it access to current events. However, access to this feature currently requires a paid subscription to ChatGPT Plus. For that reason, Copilot's AI-powered search remains the best chatbot to get information on current events.

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Which is better, Gemini or ChatGPT or Copilot? ›

As far as our testing goes, Copilot gives you most AI functionality without paying, ChatGPT is more or less the most competent AI (but only if you pay for it), while Gemini is the one to go for if you're already a fan of everything Google does.

Learn More ›

Is Bing better than ChatGPT? ›

No, Bing AI uses a more advanced model codenamed Promethus that has more capabilities than ChatGPT. It can also search the internet, which you cannot do with ChatGPT. Is Bing better than ChatGPT? Yes, Bing Chat is better than the free version of ChatGPT because it uses the more advanced GPT-4 language model.

Tell Me More ›

Is Bing safer than Google? ›

Our conclusion on the privacy debate between Bing and Google is that Bing's strategy is undoubtedly more security-focused. This is the main distinction between the two SERP presenting strategies.

Has Bing usage increased after ChatGPT? ›

But according to a recent Bloomberg News report — which cited data analytics company StatCounter — Bing ended 2023 with just 3.4% of the worldwide search market, compared to Google's 91.6% share. That's up less than 1 percentage point since the company announced the ChatGPT integration last January.

Is Bing autistic? ›

Some people theorize that Bing may be autistic, but this theory doesn't have much evidence.

View Details ›

What is the status of Bing services? ›

Current Status: Up

The service has its origins in Microsoft's previous search engines: MSN Search, Windows Live Search and later Live Search. Bing provides a variety of search services, including web, video, image and map search products.

Read On ›

How do I fix Google Bing? ›

How to stop Bing redirect

Uninstall suspicious extensions and applications. This is likely going to be the most time-consuming part of the process. ...
Reset Chrome settings. ...
Scan your device with an antivirus. ...
Remove detected malware. ...
Run a second antivirus scan. ...
Restart your computer.

Dec 8, 2023

Find Out More ›

Why am I stuck on Bing? ›

If you search on Google Chrome and it keeps redirecting you to Bing.com, you most likely have a browser hijacker on your device. This type of malware alters your browser's settings without your consent. As a result, you will be forcefully led to Bing whenever you try to perform a search query on Google.

Get More Info Here ›

Why is my search engine not working? ›

Clearing your browser's cache and cookies can often resolve issues with Google search not loading. The cache and cookies store temporary data that can sometimes become corrupted or outdated, causing conflicts with website loading. By clearing them, you can refresh your browser's data and start with a clean slate.

Learn More ›