The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Wireless?
2.42 out of 5 57,527 ratings
Thank you!
Advertisem*nt
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 128 |
| Washington, D.C., DC | 120 |
| New York City, NY | 113 |
| Atlanta, GA | 108 |
| Brooklyn, NY | 97 |
| Chicago, IL | 91 |
| Phoenix, AZ | 87 |
| Los Angeles, CA | 81 |
| Dallas, TX | 73 |
| Charlotte, NC | 66 |
| Pittsburgh, PA | 62 |
| Seattle, WA | 50 |
| Miami, FL | 49 |
| Houston, TX | 44 |
| Denver, CO | 40 |
| Kansas City, MO | 34 |
| Indianapolis, IN | 31 |
| Ashburn, VA | 27 |
| Tucson, AZ | 27 |
| San Jose, CA | 24 |
| Roanoke, VA | 24 |
| Orlando, FL | 23 |
| Albuquerque, NM | 23 |
| Scottsdale, AZ | 22 |
| Queens, NY | 22 |
| Boston, MA | 21 |
| Mesa, AZ | 21 |
| Buffalo, NY | 21 |
| Columbus, OH | 21 |
| Newport, RI | 20 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Tony (@RaklGps) reported @Verizon @VerizonSupport last week I was ignored by support when service at @DFWAirport had major issues. Now this week your “myVerizon” app offered me free gift cards which no one can help me actually get. 3rd time is the charm with #badcustomerservice
- Kimberly May (@hokiemule) reported
@VerizonSupport my parents are without TV/phone/internet service for several days now and cannot get through to the posted service phone number. Need to reestablish service ASAP.
- JoeEz🇩🇴 (@TheRealJoeEz) reported
@VerizonSupport 2 bars always and the connection is slow… i dont notice a difference from LTE or 4G
- Corey Ranes (@Coreyranes) reported
**** @Verizon and their trash service that just continues to go up in price without any explanation.
- Town of Salisbury (@TownSalisbury) reported
Town Hall phones are currently down. Verizon is working to address the problem and we hope to have the phones up and running sometime today.
- Verizon Support (@VerizonSupport) reported
@RaklGps We don't want to lose you as our customer! We certainly want to make sure you can get all the rewards available for your account. Our Verizon Up team will be able to figure out what happened with the rewards. Please give them a call at 866-895-5579. -Nikki
- JustcallmeKI💙 (@fireblaze_) reported
**** @VerizonSupport period horrible *** customer service
- Adam ******* (@adam_pollock7) reported
@ATT @VerizonSupport I have phones with both of you guys.Why is there no signal on either network in NorthEast Sparks, Nevada?1bar LTE for AT&T, 1 bar 4G for Verizon.
- Mehak Marufa Masood (@theoptimismbias) reported
Steps to take before calling @Verizon support:1. Meditate, do yoga2. Be prepared to give up the next 1 hr of your life in repeating your name, pin, complete address atleast 4 times, with the agents telling you their system is down, etc3. Wear a cap so you don't pull your hair
- Taylor (@realPETR3Y) reported
@ATT Your cell coverage is dog ****. Nothing ever loads. Should’ve stayed with Verizon.
- Jan Bidwell (@janbidwell) reported
@VerizonSupport @VerizonSupport George, I’m carrying the unopened box into the Verizon office in Lansing. After that, going to AT&T to switch service. I’ve paid @Verizon at least $50,000.00, probably much more, over the years. No respect or help.
- Tony (@RaklGps) reported
@VerizonSupport Really? You don’t want to lose me as a customer yet your people last week refused to get help unless I completed an hour long trouble shooting script? They couldn’t figure out where DFW airport was? So now call an 800 number and wait 2 hours? Why? My time has value.
- Tony (@RaklGps) reported
@VerizonSupport $25 Amazon gift card. Now it’s magically gone from my list. I didn’t get it. Still no updates on broken service at DFW. Also got a price hike.@TMobile what’s your coverage look like for 47550? I’m sick of Verizon shenanigans.
- Jan Bidwell (@janbidwell) reported
@VerizonSupport @VerizonSupport George, no DM. Let everyone see. I waited 4 days for delivery when I paid for overnight. I have been dismissed repeatedly. Never told about savings until I said I’d move service. I’m not paying restocking for your mistakes. My attorney can handle it. #verizonsucks
- Krissy Joe (@PitaKJ1) reported
@VerizonSupport can someone explain why the associates at the physical stores can’t help your customers without calling other people that transfer multiple times never getting anywhere? It’s not productive, it pisses off your customers & current employees
Advertisem*nt
Advertisem*nt
Advertisem*nt
